Kiku - The Japanese Art of Good Listening

Drawing on the Japanese concept of 'kiku', sociolinguist and listening expert Dr Haru Yamada shares a life-changing guide to becoming a better listener.

Kiku blends practical advice with human stories, including Haru’s own lifelong hearing disability, to unlock the power of listening. Gain a deeper understanding of the world, read a room better and read more deeply between the lines of the people around you: listen to connect.

Chaired by Felicity Quevâtre-Malcic.